Is Betterhelp Covered By Insurance Canada

Dr. Serena Miller
August 23, 2023
Is Betterhelp Covered By Insurance Canada
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According to the National Institute of Mental Health (NIMH), 1 in every 5 persons suffers from moderate to severe mental health issues. Mental health problems are real and seriously impact an individual’s quality of life. Every year, more people become victims of mental disorders, disturbing their personal and professional lives. To rescue such individuals, various physical and online aids are available.

One of the online aids for mentally challenged people is BetterHelp. It’s an online counseling platform with certified therapists that help people live healthy and peaceful lives. It’s perfect assistance for Canadians as they can take sessions online without fearing judgment but is BetterHelp covered by Insurance Canada?

Affordable pricing


  • Affordable pricing options.
  • Wide range of mental health services offered.
  • Flexible scheduling to fit your needs.
  • Professional and licensed therapists.
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BetterHelp offers confidential online counseling with licensed therapists. You agree to pay fees for each session and maintain confidentiality of all communication.

This article will discuss BetterHelp, mental health, and insurance. So keep reading till the end!

About BetterHelp

BetterHelp is a gateway to a happy, prosperous, and mentally sound life. It provides individuals, couples, and children access to online therapies from experts. The experts here are certified psychologists, marital and family therapists, clinical social workers, and professional certified counselors. They have experience in addressing individuals with various problems such as anxiety, depression, stress, and other issues.

Moreover, the platform also offers many perks to its users. So, if you feel mentally disturbed, you can easily schedule online sessions with therapists or counselors whenever needed.

Therapists at BetterHelp

The therapists at BetterHelp are based in the USA and take sessions only in English. However, the platform welcomes counselors from other nations, too, if they

  1. Have at least three years and 1,000 hours of experience
  2. Ability to conduct sessions in English
  3. They are certified.

Moreover, one of the best things about the platform is that it suggests a therapist based on the questionnaire you fill out when you join and allows you to choose a therapist yourself.

For instance, if you want a Canadian therapist, indicate it on the initial questionnaire when logging in on the platform. Moreover, another plus point about BetterHelp is the option of changing therapists. If, during sessions, you feel the need to change your therapists, you can do so anytime.

All the treatment sessions at BetterHelp are kept private and discreet. Users are also allowed to delete their messages to maintain their privacy.

What are the Benefits of Online Therapy Like the One Provided by BetterHelp?

In Canada, mental health hold is considered a stigma, and many people don’t take assistance out of fear of ridicule or judgment. But with online aid, they can now schedule sessions with experts without becoming the talk of the town. A few other benefits are mentioned below.

  • Audio calls or text messages are available for introverts or less confident people.
  • You can access the platform on mobile if you are away from your computer.
  • Online therapies are less expensive as compared to physical ones.
  • You get 24/7 assistance from therapists.
  • They save you travel costs and time.
  • They are highly effective.

So opting for them is a wiser choice.

Comparing BetterHelp Cost Canada: Traditional vs. Online Therapy

Depending on your needs, the price of a single in-person session ranges between $100 and $240. On the other hand, the weekly cost of a session on BetterHelp ranges from $60 to $90. It covers various mental health resources and a weekly video calling or messaging session. In short, BetterHelp is economical as compared to in-person treatments.

Can I Claim BetterHealth on Insurance?

Is BetterHelp Covered by Insurance Canada? Can you claim in on insurance? These are the two most asked questions. Here’s the answer!

Unfortunately, the answer is no. BetterHelp doesn’t accept health insurance. You have to pay them for the sessions, but your insurance provider might pay you back the amount in some situations. However, you can get discounts on the platform.

If you don’t get the discount, BetterHelp also provides financial aid. You simply have to visit the payment page, scroll down to find the “I cannot afford therapy” button, and click it. A brief survey will appear on your screen. Fill it out and provide the supporting documents. If you qualify, you’ll be able to subscribe to their services.


Is BetterHelp Free?

No, BetterHelp is not a free platform. It’s based on a subscription model, so you must pay for the services. However, the platform also provides discounts and financial aid.

Can BetterHelp Prescribe Medication?

Currently, BetterHelp doesn’t offer any such service. Instead, it’s based on different therapies such as cognitive behavioral therapy, trauma therapy, grief therapy, and counseling. If you need any of them, go ahead.

Are BetterHelp Therapists Licensed?

Many people have this question when they first hear about BetterHelp. But don’t let your concerns mislead you.

The platform has strict policies for therapists and allows only experienced and licensed professionals to enter the forum.

Does BetterHelp Make Diagnosis?

Well! BetterHelp offers a lot of perks, but at the same time, one can’t ignore its limitations. Therapists here can only provide a talk session. They can neither make a diagnosis nor prescribe drugs or fulfill a court order.

How Many Sessions of BetterHelp Occur in a Week?

BetterHelp offers a single live session once a week via live video, audio, or chat. Its length is generally 30-45 minutes but can exceed more depending upon the seriousness of the patient’s condition.

Who Owns BetterHelp?

BetterHelp was created by Alon Matas and Danny Bragonier in 2013. Currently, it’s acquired by Teladoc, Inc.

Does BetterHelp Offer a Refund?

Depending upon the case, BetterHelp offers refunds to some customers. You have to email the platform and explain why you want the refund. If you meet the criteria for a refund first, you’ll get the money back.

Wrapping It Up

BetterHelp is an online platform that provides virtual therapy sessions to people around the globe. The therapists and counselors here are certified, experienced, and well-trained. Besides, the best things about the platform are the choice of shifting therapists during a session and maintaining your privacy. Still, people frequently ask, “Is BetterHelp covered by Insurance Canada?”

One of the drawbacks of BetterHelp is that it doesn’t take health insurance. You have to pay for the services at any cost. But you can avail discounts and financial aid if you can’t afford to pay.

Author Dr. Serena Miller

Dr. Serena Miller is a skilled psychotherapy writer with a unique ability to translate complex mental health concepts into relatable and understandable terms, making her a valuable resource for those seeking to improve their mental health.