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Honest Talkspace Reviews 2023: Is It Worth the Hype?

Take your mental wellness to a whole new level with Talkspace. This innovative platform lets you connect to a trained therapist virtually at your convenience. Choose from online chatting, video sessions, voice messaging, or live workshops, whatever works for you. Read Talkspace reviews today and take the first step towards a happier, healthier lifestyle.

Pros and Cons of Talkspace Therapy

 

Pros:

 

  1. Convenient and flexible therapy options.
  2. Wide range of counseling and psychiatric services.
  3. Affordable plans to fit different budgets.
  4. Detailed price sheet and explanation of therapy process.
  5. Easy to change therapists if needed.

 

Cons:

 

  1. Not suitable for severe mental health concerns.
  2. It May feel impersonal with automated messages.
  3. Not all plans offer live video sessions.
  4. Not covered by Medicare or Medicaid.
  5. Users report cancellation and billing issues.

The Talkspace Reviews: How Does It Work?

 

Through Talkspace, users can communicate with a licensed therapist in their state of residence through private messaging, live sessions, or both, depending on their plan.

 

The service provides personalized, high-quality therapeutic services to users through private asynchronous messaging sessions, real-time live sessions, or both, depending on their chosen plan.

 

Every Talkspace user has a secure, private room to talk with their therapist, allowing them to post and reply to messages in their room 24/7. Users can stay in touch with their therapist throughout the day and receive responses in real-time.

Getting Started with Talkspace!

 

Talkspace reviews will help you get started as soon as possible. The process is as follows:

 

  • Sign up: Go to the website and sign up for an account. You’ll be asked a few questions about your mental health and what you’re looking for in therapy.
  • Choose a plan: Talkspace offers a range of plans to fit your needs and budget. You can choose a plan that works for you.
  • Select a therapist: Once you’ve signed up and chosen a plan, you’ll be matched with a licensed therapist who specializes in the areas you need help with.
  • Begin therapy: Once you’re matched with a therapist, you can begin therapy right away. You’ll have access to your therapist through text, audio, and video messages, so you can communicate according to your preferences.

 

That’s it! With Talkspace, you can get the help you need anytime, anywhere.

Counseling Offered By Talkspace

 

  • Cognitive Behavioral Therapy (CBT)
  • Dialectical Behavior Therapy (DBT)
  • Emotion-focused Therapy (EFT)
  • Exposure Therapy
  • Grief Counseling
  • Humanistic Therapy
  • Mentalization Therapy
  • Psychodynamic Therapy
  • Somatic Therapy

 

Talkspace offers these counseling methods as part of their therapy services, which involve talk therapy or psychotherapy. These approaches aim to help individuals address and overcome mental health issues, improve their emotional well-being, and enhance their overall quality of life.

Experience Of Counselors

 

All of Talkspace’s therapists must be fully licensed and have 3,000 hours of clinical experience. Talkspace’s therapists are also verified and background-checked, and they also offer them additional training in specific approaches to therapy.

 

Talkspace’s providers are licensed and credentialed to meet National Committee for Quality Assurance (NCQA) standards. All providers have been carefully vetted and trained on the platform and have an average of 7-10 years of post-supervision experience providing therapy. The review of Talkspace counselors appears to be positive.

Who Should Use Talkspace?

 

Talkspace is designed for individuals who are seeking mental health support and counseling services. The service is especially beneficial to those who have difficult schedules or who live in remote areas where access to in-person counseling may be limited.

 

Also, Talkspace is a good option for individuals who feel more comfortable expressing themselves in writing rather than in face-to-face communication. The platform is also suitable for people who may feel stigmatized by traditional mental health care and prefer a more discreet way of accessing therapy services.

Who Should Not Use Talkspace?

There might be situations where Talkspace would not be appropriate for the individual, for example:

 

  • Mentally ill individuals who require immediate attention or hospitalization.
  • People who prefer traditional in-person therapy or have a preference for face-to-face interactions.
  • Those who require medication management or other medical interventions as part of their mental health treatment.
  • Individuals who are not comfortable with technology or have limited access to stable internet connections.
  • People who are seeking therapy for severe or complex mental health conditions require specialized treatment from a licensed mental health professional.

Insurance and Pricing

 

Talkspace accepts some health insurance. They have partnered with several insurance plans to provide coverage for their services. Even so, insurance coverage for Talkspace varies based on the specific plan and state regulations.

 

To check if your insurance is accepted, you can contact Talkspace’s customer service or check with your insurance provider directly.

Talkspace Subscription Plans

 

PlanPriceFeatures
Messaging Therapy$69/week – $276/monthUnlimited text, video, and audio messaging with a licensed therapist, 5 days/week.
Video + Messaging Therapy$99/week – $396/monthUnlimited text, video, and audio messaging with a licensed therapist, 5 days/week. 4 live 30-minute video sessions per month.
Video + Messaging + Workshops$109/week – $436/monthUnlimited text, video, and audio messaging with a licensed therapist, 5 days/week. 4 live 30-minute video sessions per month. Weekly workshops.
Couples Therapy$109/week (billed $436 every 4 weeks)Four 30-minute video sessions per month in addition to unlimited messaging therapy in a group room with a licensed therapist.
Psychiatry Services$249 initial evaluation, $125 follow-up visitsAdd-on plan for individual subscribers seeking psychiatric evaluation and medication management.

The Customer Experience

 

Talkspace reviews from customers are mixed, with a significant number of negative reviews citing issues with billing, refund requests, and dissatisfaction with therapist response rates. Despite a high rating on Apple’s App Store, recent Talkspace app reviews tend to be negative.

 

There are many positive Talkspace online therapy reviews and testimonials from customers. However, on Trustpilot and BBB, the ratings are low, with many complaints about poor communication, nonexistent customer service, and difficulty connecting with a therapist.

Final Thoughts

 

As a result, the review of Talkspace suggests that Talkspace has room for improvement in terms of customer satisfaction and addressing customer concerns.

 

So, think about the negative Talkspace app review alongside the positive one before deciding whether to use Talkspace’s online therapy services. You can also read a number of Talkspace online therapy reviews to get a better understanding.

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Author Dr. Serena Miller

Dr. Serena Miller is a skilled psychotherapy writer with a unique ability to translate complex mental health concepts into relatable and understandable terms, making her a valuable resource for those seeking to improve their mental health.

Ups & Downs


  • Convenient and flexible therapy options.
  • Wide range of counseling and psychiatric services.
  • Affordable plans to fit different budgets.
  • Detailed price sheet and explanation of therapy process.
  • Easy to change therapists if needed.
  • Not suitable for severe mental health concerns.
  • It May feel impersonal with automated messages.
  • Not all plans offer live video sessions.
  • Not covered by Medicare or Medicaid.
  • Users report cancellation and billing issues.

Overview